Last updated: 27 August 2026

Office Carpets Pty Ltd respects your privacy and takes reasonable steps to protect the personal information you provide to us.

INFORMATION WE COLLECT

We may collect information such as your name, telephone number, email address, business name, project location and details about your flooring enquiry.

We collect this information when you contact us by telephone or email, submit a form through our website or Google Ads, or request samples, advice, a measure or quotation.

Our website and service providers may also collect limited technical information through cookies and analytics, such as browser type, device type and pages visited.

HOW WE USE YOUR INFORMATION

We use personal information to:

• Respond to enquiries and requests.

• Arrange appointments, measures, samples and quotations.

• Supply and install flooring products and services.

• Communicate about current or potential projects.

• Improve our website, advertising and customer service.

• Meet applicable legal, accounting and business requirements.

We do not sell or rent personal information.

DISCLOSURE TO SERVICE PROVIDERS

Information may be provided to trusted service providers when reasonably necessary to operate our business. These may include website hosting, Google Ads, email and IT providers, payment or accounting services, and installers or subcontractors involved in completing your project.

Some service providers, including Google and Squarespace, may process or store information outside Australia, including in the United States. Their handling of information is also governed by their respective privacy policies.

SECURITY AND RETENTION

We take reasonable steps to protect personal information from misuse, loss and unauthorised access or disclosure. Information is retained only for as long as reasonably required for our business, customer service and legal obligations.

ACCESS AND CORRECTION

You may ask to access or correct personal information we hold about you. You may also ask us to stop using your information for marketing communications.

PRIVACY QUESTIONS OR COMPLAINTS

For questions, access requests, corrections or privacy complaints, please contact:

Office Carpets Pty Ltd

Email: info@officecarpets.com.au

Phone: 03 9999 7270

We will consider and respond to privacy enquiries or complaints within a reasonable period.