What we offer
We provide much more for our clients than just a store full of quality carpeting. We are a turnkey operation with a clear and concise process. All the services we provide are as follows:
We have a wide variety of carpeting tile options from which to choose. Our clients have a choice, either come to our warehouse to view our options or we will be happy to bring samples of our products to you. Once a favorite has been chosen, it’s time to schedule a measure!
We can schedule a measure within 48 hours of receiving a request. The detailed measure is the first step toward putting together the quote for an installation. We have a staff of experienced professionals working with the best tools available to ensure the measurements taken of your installation area are of the utmost precision. Our competitors offer various tips and tricks which should allow clients to estimate their material needs on their own, but this is not something we encourage. We prefer to relieve our clients of any stress which might coincide with the installation process.
Once the measure is completed, we put together a detailed quote. The quote will include itemized labor costs for installation as well as an itemized list of materials. Once the services are chosen and the quote is approved, we’ll schedule a date for installation.
This is an optional service we provide, and one of the negotiable items in the quote. It is important to properly prepare the installation area, which often includes the removal of the previous carpet. Our carpeting can be installed on any solid surface, from wood to slab or even tile. Whether or not our service is used to remove the previous floor covering, basic sub-floor preparation will be provided. This includes any necessary diamond grinding or moisture barrier installation.
The next step in the process, and one which comes standard with all installations is putting down the underlay. Our underlayment options include memory foam, rubber, and standard carpet padding among several others. The underlay provides both texture and support to the carpeting, and some carpeting options require a specific underlayment whereas others allow for choice.
Commercial Project Management:
Our larger commercial clients are often too occupied dealing with the day to day affairs of running their own businesses to dedicate the time and energy necessary to oversee the flooring projects they require. It’s also often the case that their projects are so large in scope as to span multiple buildings. In these instances, we have a team of professionals available to manage all aspects of the installation project, allowing for as little oversight from the client as necessary. Our trusted project managers have met with success and client satisfaction at all levels of business. We provide this service to schools, hotels, apartments, libraries and hospitals just to name a few!
What makes us better
There are a variety of reasons we can say we are the best in the business. We stand by the superiority of the products we offer, along with the quality of the services we deliver. Here are just a few reasons why:
- Talent: We have a staff of trained professionals, both in the office and out in the field, the years of carpeting industry experience among all of our staff members is incalculable. Each and every member of our team brings not only their own years of unique experience to the table, but also their own singular skills and abilities.
- Integrity: We stand by our work. The size and scope of the job is not what matters most to us, the quality of our work is what matters most. It is our goal to exceed expectations, not simply to meet them. Should any aspect of our service be lacking in any way, it will be our mission to make it right!
- Convenience: Paying your bill should never be challenging. In addition to flexible payment options, we welcome payments through all the methods allowed. Our teams are equipped to process credit and debit cards, as well as cash or check.
- Prompt: We are passionate about our business! We make it a point to be available for the measure within 48 hours of any call we receive, and our quotes prepared within 24 hours of the measure. Then, we are available around the clock for installation, making convenience our priority!